Privacy Policy
Last Updated: April 22, 2026
This Privacy Policy explains how Scouti Innovations Inc. (“Scouti”, “we”, “us”, or “our”) collects, uses, discloses, and protects personal information when you access our website, purchase property reports (“Reports”), or interact with our services. Scouti is a federally incorporated Canadian company headquartered in Ontario and is committed to complying with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy laws.
By using our services, you consent to the practices described in this Privacy Policy.
1. Information We Collect
We collect the following categories of information:
1.1 Information You Provide
- Name, email address, phone number
- Billing information (processed through secure third‑party payment providers)
- Property addresses you search or request Reports for
- Account information if you create a user profile
- Communications with Scouti (support requests, feedback, etc.)
1.2 Automatically Collected Information
When you visit our website or use our services, we may automatically collect:
- IP address and device identifiers
- Browser type and operating system
- Usage data (pages viewed, time spent, clicks, referring URLs)
- Cookies and similar tracking technologies
1.3 Third‑Party and Public Data Sources
To generate Reports, Scouti collects and compiles information from:
- Public government and municipal datasets
- Open data portals
- Environmental and geographic data sources
- School district and demographic datasets
- Licensed third‑party data providers
- Scouti’s proprietary models and analytics
This information may include environmental indicators, zoning data, flood risk assessments, school scores, neighbourhood characteristics, and other property‑related data.
2. How We Use Your Information
Scouti uses personal information for the following purposes:
- To generate and deliver property Reports
- To process payments and manage transactions
- To improve our website, services, and predictive models
- To communicate with you about your orders or inquiries
- To provide customer support
- To detect and prevent fraud or misuse
- To comply with legal and regulatory obligations
We do not use personal information for automated decision‑making that produces legal or significant effects.
3. How We Share Information
Scouti may share information in the following circumstances:
3.1 Service Providers
We may share information with trusted third‑party vendors who assist with:
- Payment processing
- Data hosting and cloud infrastructure
- Analytics and performance monitoring
- Customer support tools
These providers are contractually obligated to protect your information.
3.2 Data Sources
When generating Reports, we access public and licensed third‑party datasets. We do not share your personal information with these data providers unless required for licensing compliance.
3.3 Legal Requirements
We may disclose information if required to:
- Comply with laws, regulations, or court orders
- Respond to lawful requests from government authorities
- Protect Scouti’s rights, property, or safety
3.4 Business Transactions
If Scouti undergoes a merger, acquisition, financing, or sale of assets, personal information may be transferred as part of the transaction, subject to confidentiality protections.
4. How We Protect Your Information
Scouti uses administrative, technical, and physical safeguards to protect personal information, including:
- Encrypted data transmission (HTTPS)
- Secure cloud infrastructure
- Access controls and authentication
- Regular security reviews
However, no system is completely secure. You acknowledge that transmission of information over the internet carries inherent risks.
5. Data Retention
We retain personal information only as long as necessary to:
- Provide Reports and services
- Meet legal and regulatory requirements
- Resolve disputes
- Maintain business records
You may request deletion of your personal information (see Section 8).
6. Cookies and Tracking Technologies
Scouti uses cookies and similar technologies to:
- Improve website functionality
- Analyze usage patterns
- Personalize user experience
You may disable cookies in your browser settings, but some features may not function properly.
7. Children’s Privacy
Scouti does not knowingly collect personal information from individuals under the age of 18. If we become aware that such information has been collected, we will delete it promptly.
8. Your Rights
Under Canadian privacy laws, you have the right to:
- Access your personal information
- Request corrections to inaccurate information
- Withdraw consent (subject to legal or contractual restrictions)
- Request deletion of your personal information
- Ask how your information has been used or disclosed
To exercise these rights, contact us using the information in Section 11.
9. International Transfers
Scouti may store or process information using service providers located outside Canada. In such cases, your information may be subject to foreign laws and access by foreign authorities.
10. Third‑Party Links
Our website may contain links to third‑party sites. Scouti is not responsible for the privacy practices or content of those sites.
11. Contact Information
For questions or concerns regarding these Terms, please contact us using our Contact form.
12. Changes to This Privacy Policy
Scouti may update this Privacy Policy from time to time. The “Last Updated” date at the top indicates the most recent revision. Continued use of our services constitutes acceptance of the updated policy.
